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UCLA Financial Wellness Program

Financial Aid Office

Location: A-129J Murphy Hall, (Service Counter 9am-4pm)
Phone Assistance: (310) 206-0400
Zoom Times: Mon-Wed, Fri 10 AM – 12 PM & 2 – 4 PM
Description: Assists with completing the application for financial aid, determining level of need and offering financial aid to meet educational expenses.
Website: http://www.fao.ucla.edu/index.html

Student Loan Services & Collections

( A) Loan Services Office
Location:
A227 Murphy Hall
Zoom Times: Mon-Fri 9 AM – 4 PM
Phone Assistance: (310) 825-9864
Description: Electronic loan disbursement, Paper loan check disbursement, Parent PLUS Loan disbursement, Online Debt Management Session/Entrance Exam, Exit Interview packaging and counseling, Campus-based loan document processing, Short-term loans, Budget counseling.
Website: http://www.loans.ucla.edu

(B) Collections Office

Location: 10920 Wilshire Blvd., Suite 720
Zoom Times: Mon-Fri 8 AM – 5 PM
Phone Assistance: (310) 794-2812
Description: Call for loan repayment counseling, Campus-based student loan repayment, Temporary alternative payment plans, Deferments, Cancellations, debt management counseling, Resolution of delinquencies, Delinquent long and short-term loan recovery, Campus delinquent debt recovery, Exit papers.
Website: http://www.loans.ucla.edu

UCLA Student Accounts Office

Location: 1121 Murphy Hall
Zoom Times: Mon-Fri 9 AM – 4 PM
Phone Assistance: (310) 825-9194
Description: UCLA Student Accounts oversees billing and collections for all student and various non-student accounts for UCLA. They offer a variety of services, including customer service and support to billing customers via phone, email and in-person; billing and collections for all student registration fees, campus charges including Housing and Transportation fees; billing and collections for various non-student and sponsorship accounts; disbursement oversight including refunds with approved disbursement amounts by Financial Aid; management of 1098-T tax reporting.
Website: https://www.finance.ucla.edu/business-finance-services/student-accounts

Wescom Credit Union

Location: Ackerman 1 st Level
Zoom Times: Mon-Fri 7 AM – 7 PM, Sat 9 AM – 5 PM
Phone Assistance: (888) 893-7266
Description: An UCLA-partnered nonprofit financial institution offering financial literacy resources for UCLA students, banking accounts, and loan options.
Website: https://ucla.wescom.org

University Credit Union

Location: Ackerman A Level
Zoom Times: Mon-Fri 9 AM – 4 PM, Sat 9 AM – 1 PM
Phone Assistance: (310) 477-6628
Description: A nonprofit financial institution with financial literacy resources for UCLA students as well as different banking account, tuition and textbook scholarships, and loan options.
Website: www.ucu.org

USAC’s Financial Supports Commission (FSC)

Location: Kerckhoff Hall 300A
Description: Student run, FSC is a branch of UCLA student government that advocates for students’ financial needs. They have created loan programs, host workshops, connect with external partners and brainstorm student initiatives. For information on how to join or attend a meeting please send the commissioner an email.
Email: usafsc@asucla.edu
Website: https://fsc.usac.ucla.edu

Economic Crisis Response Team (ECRT)

The Economic Crisis Response Team (ECRT) provides support and guidance to students who have self-identified, or are identified by UCLA faculty or staff, as experiencing a financial crisis that impacts their academic success at UCLA. We aim to efficiently, compassionately and discreetly:

  1. - Provide a seamless and individualized response to UCLA students in extraordinary financial crisis.
  2. - Develop proposals for actions to examine (and revise, when appropriate) university policies and office protocols in order to improve students' ability to manage their financial situations and avoid economic crisis.

For information on ECRT resources such as meal vouchers, emergency housing and other financial crisis support or to contact the Economic Crisis Response Team (ECRT) directly, please visit: https://studentincrisis.ucla.edu/economic-crisis-respons

Email: ecr@saonet.ucla.edu

Student Legal Services

Location: A239 Murphy Hall
Zoom Times: Mon-Fri 9 AM – 5 PM
Phone Assistance: (310) 825-9894
Description: Provides low-cost confidential legal counseling and assistance regarding a wide range of legal issues to all currently registered and enrolled UCLA students.
Website: https://www.studentlegal.ucla.edu/index.php

Volunteer Income Tax Assistance (VITA)

Location: 405 Kerckhoff Hall
Description: Nonprofit organization that provides free tax services to the Los Angeles community. They are able to file your Federal and California tax returns and provide tax consultation.
Email: vitaucla@gmail.com
Website: http://vitaucla.wix.com/vitaatucla